1.0 PRIVACY AND DATA PROTECTION
We have a duty of care for the individual protection for the people within our list of contacts
Individual data is a liability, it is only collected and processed when necessary
We do no sell, rent, distribute, or make your personal information public in any way.
2.0 RELEVANT LEGISLATIONThe Supporting Success website, our product purchasing processes, and our internal computer systems are designed to comply with the EU General Data Protection Regulation 2018 (GDPR) international legislation and the following US legislation that regards data protection and user privacy: California Online Privacy Protection Act Compliance Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. Children’s Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website information, online professional development, and services are all directed to people who are at least 13 years old or older. Products may be appropriate for use with children under 13 years of age for instructional purposes, under the supervision or oversight of an adult.
4.0 HOW WE STORE YOUR PERSONAL INFORMATIONAs detailed in section 3.0 above, if you purchase products or Teacher Tools Memberships through our store, some personal information will be stored within this website’s database. This data is currently stored in an identifiable fashion which is a function of the content management system that this website is built on (WordPress). In the near future we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual. Pseudonymization is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on the Supporting Success website as soon as we are able to.
5.0 ABOUT THIS WEBSITE’S SERVERThis website is hosted by Singlehop Hosting, with servers located in Chicago, Illinois. How did SingleHop ready itself for the GDPR? As both a controller of our own customer data and a partner to our customers, SingleHop’s compliance team has worked diligently to review current policies and procedures and implement changes in accordance with the new requirements, including as follows:
SingleHop is EU-US Privacy Shield certified
SingleHop’s Data Processing Agreement meets the requirements of the GDPR.
Operational procedures are in place to handle data sovereignty restrictions.
SingleHop’s vendors designated as a sub-processor vendor have been issued sub-processor agreements, ensuring proper handling of data.
We will continue to adhere to rigid, best-practice security procedures across our global operations.
All traffic (transferal of files) between this website and your browser is encrypted and delivered over HTTPS via Secure Socket Layer (SSL).
6.0 OUR THIRD-PARTY DATA PROCESSORSWe use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.